- FAQ
FAQ
- Where can I buy DYNAFIT products?
- Does DYNAFIT also sell its products direct to consumers?
- Why should I buy directly from DYNAFIT?
- How can I sign up for the Dynafit Club?
- Why should I setup a customer account?
- I have questions about a product I bought, who can help me?
- Where do i find user directions for my DYNAFIT gear?
- Where can I have my bindings and other products assembled/mounted?
- Is my DYNAFIT equipment also compatible with other brands?
- Which DYNAFIT touring boots are compatible with my frame bindings?
- What fabrics does DYNAFIT use in its apparel?
- How should I wash my DYNAFIT apparel?
- How do I wash my gloves?
- How do I care for my shoes?
- How is the fit generally speaking of DYNAFIT clothing?
- What ski size do I need?
- Which DYNAFIT binding is compatible with which DYNAFIT boot?
- How can I adjust the TLT Superlite or the Low Tech Race Binding in length?
- Which boot liner is best suited for very cold conditions (expeditions)?
- Which running shoes will work for me?
- Which backpack is the right one for my activities?
- I need help with my DYNAFIT product. How do I proceed?
- Where do I get replacement parts for my Dynafit gear?
- My DYNAFIT product needs repairs. What do I do?
- How should I do a waterproof treatment to my DYNAFIT apparel?
- Can I change an order after placing it?
- I am having problems placing an order. Where can I get help?
- Which types of payments are accepted by Dynafit?
- Where can I find out the status of my order?
- How long will it take for my order to be delivered?
- Can I change my shipping address after I have placed my order?
- Can I expedite the delivery process?
- What are your shipping costs?
- What countries does Dynafit deliver to?
- How can I track my order?
- Why is my order late?
- I don’t like the product / it doesn’t fit right. For how long can I return my item and where do I get a return number?
- Can I exchange an item?
- How and when will I receive my refund?
- I was shipped the wrong product. What do I do now?
- What is the DYNAFIT Lifetime Guarantee?
- Which products are part of the Lifetime Guarantee? Which are not?
- What warranty claims are covered by the Lifetime Guarantee? Which are not?
- What must I do to receive the Lifetime Guarantee?
- Is the Lifetime Guarantee transferable?
- What happens if I bought or registered my product before Oct. 1, 2023?
- Can I also take advantage of the Lifetime Guarantee if i have not registered my product?
- How do I register my product?
- What documents do I need for product registration?
- What should I do if I cannot find my original receipt?
- What should I do if I cannot find the serial number or article number on the product?
- Where do I find the products I have already registered?
- How can I make a warranty claim on my product?
- Must I send in my product or can I also bring it into a store?
- Will my product be repaired or exchanged?
- How long will it take for me to get my product back?
- Must I pay for the repair or replacement?
- Who pays for shipping costs for sending in a product?
- How can I sign up for the Dynafit newsletter?
- How can I unsubscribe from the Dynafit newsletter?
- I have a promo code. How do I redeem it?
- Will bindings come mounted to the skis?
- How do I get the latest information about Dynafit products and offers?
- Are the prices different in the Online Shop from those at Dynafit retailers?
- What do I do if the answer to my question is not here?
- Will bindings come mounted to the skis?
